FAQ's
Frequently Asked Questions
What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery for items that are unworn, unwashed, and in original condition with tags attached.
Sale items and accessories are final sale.
To start a return or exchange, email us at hello@co-wear.com with your order number.
How long does shipping take, and do you offer international delivery?
Orders are processed within 2–4 business days. Once shipped, U.S. delivery takes 3–7 business days depending on your location.
We currently do not offer international shipping, but we plan to expand soon.
How do I choose the right size?
Most pieces in our online boutique run true to size. Sizing information and fit notes are listed on each product page.
If you're between sizes or need help deciding, chat with us directly on the website or email us—we’re happy to assist with fit recommendations.
Do you restock sold-out items?
Some of our collections are limited release, but we do restock our most popular styles.
Follow us on Instagram or TikTok @shopcowear to stay updated on restocks, new arrivals, and upcoming drops.
Can I change or cancel my order after it’s placed?
We begin processing orders quickly. If you need to change or cancel your order, contact us within 12 hours of purchase at info@co-wearllc.com.
You may also use the live chat feature on our website for faster assistance. After 12 hours, changes may no longer be possible.
Are your clothes true to size?
Yes, most of our styles run true to size. We offer both standard and plus size clothing for women, with sizes up to 3X or size 22.
Fit notes are included in each product description. If you need sizing help, contact us through chat or email for a quick response.
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, Shop Pay, and Afterpay (buy now, pay later).
Do you offer discounts or promo codes?
Yes. Sign up for our email list and follow us on social media for exclusive discounts, early access to new drops, and seasonal promo codes.
You’ll also receive special offers during pop-up events and holidays.
How can I contact CO-Wear?
We’re available every day from 11 AM to 6 PM (MST). You can reach us by:
Website chat
Email: info@co-wear.com
Phone: 720-539-1187
We respond to all messages within 24 hours, seven days a week.
Can I pick up my order in person?
Yes. If you're in Metro Denver, choose Local Pickup at checkout to save on shipping.
Once your order is placed, email us at info@co-wearllc.com or chat with us to schedule a pickup. Pickups are by appointment only. We’ll provide the address and available time slots once your order is confirmed.
¿Hablan español? / Do you speak Spanish?
Yes, we speak Spanish. CO-Wear is a bilingual online boutique, and we’re happy to assist you in English or Spanish.
¡Sí, hablamos español!
Do you offer plus size clothing?
Absolutely. CO-Wear is committed to size inclusivity. We offer a curated selection of plus size fashion for women, including dresses, tops, bottoms, and matching sets in sizes up to 3X.
Fashion should fit every body—and we design our collections with that in mind.